SHIPPING
- Allow 3-5 days for orders to ship. Monograms may add up to 3 days for processing.
- Ground shipping is free on domestic orders $150+
- Flat Fee including duties & taxes of $50 for International Orders (excl. Canada)
- Flat Fee including duties & taxes of $35 for Canada
More info
RETURNS
- Free domestic returns. Products in their original packaging are eligible for return within 15 days of delivery. More info
SHOE RETURNS
- Shoes that show any visible signs of wear will not be accepted for return (ex. dirt, stains, scuffs, fabric frays, and indentation on the leather).
- We ask that you take extra care when trying on our shoes for the first time. Please wear them on a soft, clean surface (a carpet or rug, etc.), and do not wear them outdoors until you know you love them.
- To qualify for a return, shoes must also include the original shoebox in like-new condition. Any shoes returned without the box or in a damaged shoe box will be rejected for return. More info.
Beautiful robe and so plush and comfy. The best part was that I ordered the xxl and it was way too big. It was so easy to return and exchange for a smaller size, I will definitely order from you again.
I love my bathrobe! It feels luxurious and makes me feel so classy, even if I am just around my house.
Perfect length, so so cozy and cute. I am obsessed!
I brought this as a gift for my stepmom for her birthday as she needed a new robe and it’s her new favorite to wear all the time. It’s long enough for her as she’s taller and cozy like a hotel robe. This is such a great gift idea! She’s about 5’7 wears M-L but I got her the L/Xl option and she’s loves it’s a bit oversized for her.
I overthought the purchase of this robe for a long time, but for anyone on the fence, just go for it. I really thought I was a pajama person and that robes were strictly for dead-of-winter transitions from the shower to freezing cold closets to cozy pajamas. Friends, I was wrong.
This robe is everything I've ever wanted from a robe at a luxury hotel but with the immeasurable benefit of never having to leave my home or share that robe with past and future guests. I am writing this review from an actual hotel, where I am, for the first time in a month, separated from my Hill House robe, and I can tell you that the fancy robe in this fancy hotel doesn't come close, which ultimately prompted this review.
I went a little extra and added the monogram because I decided this was the energy I wanted to bring into 2024 with me (equal parts Eloise and Hotel Chevalier?), and now every potentially mundane moment - blearily shuffling out of bed to feed my dog, fighting with contact lenses, diving full force into two cups of coffee, unwinding with a glass of wine or mug of tea, brushing my teeth, you name it - just feels cozier and more elegant.
From a technical perspective, it's important to note that it's super plush against a chill and yet somehow also not stifling on warmer days. It washes easily and has conveniently placed pockets so that you can move around without dropping things. The belt stays tied in place, so I'm not constantly adjusting it. It's luxurious as well as…
Thank you for your review! It sounds like you absolutely love your Hill House robe and that it has exceeded your expectations. It's great to hear that the robe is versatile enough to wear in any situation and that it provides both comfort and luxury. And, of course, we are thrilled to hear that the monogram adds that extra touch of elegance that you were looking for. Thanks for sharing your experience with us, and we hope you continue to enjoy your Hill House robe for years to come!