SizeTrue to size; order one size up from your Ellie size.
SHIPPING - Allow 3-5 days for orders to ship. Monograms may add up to 3 days for processing. - Ground shipping is free on domestic orders $150+ - Flat Fee including duties & taxes of $50 for International Orders (excl. Canada) - Flat Fee including duties & taxes of $35 for Canada More info
RETURNS - Free domestic returns. Products in their original packaging are eligible for return within 15 days of delivery. More info
SHOE RETURNS - Shoes that show any visible signs of wear will not be accepted for return (ex. dirt, stains, scuffs, fabric frays, and indentation on the leather).
- We ask that you take extra care when trying on our shoes for the first time. Please wear them on a soft, clean surface (a carpet or rug, etc.), and do not wear them outdoors until you know you love them.
- To qualify for a return, shoes must also include the original shoebox in like-new condition. Any shoes returned without the box or in a damaged shoe box will be rejected for return. More info.